To save you time, AntsRoute allows you to edit several interventions simultaneously. This way, you can quickly apply the same changes to a group of appointments without having to update them one by one.
Fields that can be updated in bulk:
You can edit the following fields:
- open date
- Due date
- Location of work order
- Service type
- Duration
- Time slot
- Skills
- Forced agent
- Custom fields
💡 Tip: If needed, you can filter the data displayed to quickly target the relevant work orders. You can also increase the number of items displayed per page at the bottom of the table.
Steps to follow:
- Go to the “Organize” module.
- Click on the “List of work orders” tab.
- Select the desired period in the calendar.
- Tick the boxes corresponding to the work orders you want to edit.
- Click on the “Actions” button.
- Select the “Edit” option.
- Make your changes and tick the fields you want to update.
- Click on “Save” to confirm.
🙋 Good to know: You can also edit work orders in bulk from the “Work orders' basket” tab.