You can define the opening hours for each of your customers. This feature is particularly useful if you make deliveries or work on the premises of professionals. The opening hours can be entered directly when you add a customer. You can also edit them afterwards by following these steps:
💡 The update of the opening hours will invalidate forthcoming optimization results for the customer.
- Go to the “Customers” module.
- From the search bar, enter the customer's name or the address.
- Click on “...” and “Customer sheet”.
- Click on the “Opening hours” tab.
- Disable the toggle “Always open”.
- Add opening hours by clicking on the buttons
.
- Click on the “Save” button.
☝️ Good to know: If you wish to define two opening time slots for one day, simply click on the second button .
☝️ Good to know: If you manage your customer database by importing Excel files, you can also enter your customers' opening hours in your files. To do this, you need to add columns for each day of the week (Monday, Tuesday, Wednesday, etc.). In the cells, enter the time slot in the format HH:MM-HH:MM. For example, 10:00-19:00. If necessary, you can add two time slots, separated by commas. For example, 08:00-12:00,14:00-18:00.