If necessary, you have the possibility to move a task to another field worker's route by drag and drop following the steps below:
Note: Moving a field service operation to assign it to another worker will have an impact on the quality of optimisation.
- Go to the 'Organize' module.
- Click on the tab 'Agenda'.
- Select the date on which the task is scheduled.
- Click and hold on the field service operation that needs to be assigned to another worker.
- Move the tasks to the route of the required field worker and release the click.
Note: The route of the field worker is automatically re-optimised after drag and drop.