If you cancel a field service operation of an ongoing route from the mobile application, you have the possibility not to change the order of the field services. To keep the order of the operations of the remaining route, you just have to complete the following steps:
- Go to the 'Settings' module.
- Click on the tab 'Settings'.
- Click on 'Optimization settings'.
- Deactivate the option 'Automated re-optimization of the remaining route end'.
- Click on the button 'Save'.