It is possible to cancel work orders from started route on the AntsRoute interface by following the steps below:
- Go to the “Monitor” module.
- Click on the tab “Map”.
- Click on “…” and “Route's detail”.
- Identify the task to cancel and click on “…” and “Cancel”.
- If necessary, add “Comments” and select the “Cancellation reason”.
- Click on the button “Confirm”.
💡 The cancelled work order is then displayed in red at the bottom of the list of tasks.
💡 The field worker receives a notification on his smartphone and on the AntsRoute mobile application to let him know that a task has been cancelled.
☝️ Good to know: The cancelled work orders can then be rescheduled from the “Cancelled work orders” tab of the “Plan” module.