Unplan a field service operation
If you want to unassign a field service operation in a route that has not been started from the AntsRoute interface to reschedule it later, you must choose the 'Unplan' option. To do this, just follow these steps:
- Go to the 'Organize' module.
- Click on the tab 'Routes'.
- Identify the route in which a task must be unplanned and click on '…' and 'Route's detail'.
- Identify the task to unplan and click on '…' and 'Unplan'.
- Click on the button 'Confirm'.
Note: The unplanned field operations can then be rescheduled to a new date. To do this, just click on 'View the list' of field operations planned for the day but not integrated into the routes > Select the tasks > Click on the 'Reschedule' button > Select a new date.
Delete a field service operation
If you want to unplan a field service operation of a route that has not been started from the the AntsRoute interface to delete it permanently, you must choose the 'Delete' option. To do this, just follow these steps:
- Go to the module 'Organize'.
- Click on the tab 'Routes'.
- Identify the route in which a task must be deleted and click on '…' and 'Route's detail'.
- Identify the task to delete and click on '…' and 'Delete'.
- Click on the button 'Confirm'.
