Add a job to a route that is already in progress

AntsRoute allows you to add a last-minute job to a field agent’s route that is already in progress.
This feature is particularly useful for handling urgent or unexpected requests.

From the AntsRoute interface, you can schedule this job in just a few steps.
 

Add a job to a route that is already in progress

1. Go to the “Monitor” module.
2. Click on the “Map” tab.
3. Click the “+” button to add a stop.
4. Search for and select the customer using the search bar.
5. Enter the job duration.
6. Complete any additional information if necessary.
7. In the field “Plan this delivery on”, select today’s date.
8. Optionally add a time slot.
9. Click the “Search” button.
10. Select the agent’s route to which you want to add the job.
11. Click “Confirm”.

The job is then added to the selected route.

☝️ Good to know:

➡️ Keep the route order unchanged

If you do not want the existing order of stops to change when adding a job, you can disable automatic re-optimization:

Settings → Settings → Optimization

Then disable the option:
“Automatic re-optimization of the remaining end of the route.”

➡️ Notification for the field agent

When the job is added:

• the field agent receives a notification on the mobile app;
• the route is automatically updated;
• the job appears in the list with a yellow “NEW” tag next to the estimated arrival time.

Conclusion

With this feature, you can easily add an urgent job to a route that is already in progress, without disrupting the organization of your field teams.