For past routes, it is possible to confirm directly on the interface the completion of tasks which have not been confirmed from the mobile application. You just have to follow the steps below:
Note: To ensure that the route is displayed in the 'Route report' tab, the field worker must have at least touched the 'Start route' button in the mobile application. The routes which have not been started are not displayed in the 'Route report' tab.
- Go to the 'Analyze' module.
- Click on the tab 'Route report'.
- Select the date on which the route was completed.
- Identify the route and click on '...' > 'Route's detail'.
- Identify the task to be confirmed in the 'Done' column and click on '...' > 'Mark done'.
- Change the date of completion if necessary and add a comment.
- Click on the button 'Confirm'.