From the “Agenda” tab, you can check the weekly calendar of your drivers. For each work order, you can view the start and end time of the task, the planned, confirmed or pending work orders, the absences, and the breaks of drivers.
Display the weekly route calendar
- Go to the “Organize” module.
- Click on the “Agenda” tab.
- Choose the option “Week”.
- Select the required week in the calendar.
💡 If you visualize a red triangle with an exclamation mark next to a day of the week in the schedule, it means that orders are planned on that date, but are not assigned to routes.
☝️ Good to know: From the weekly schedule, you can add work orders by clicking directly on the desired position in the schedule.
Edit a work order
As in the daily schedule, you can make changes to work orders. To do this, simply double-click on an order, then click on “...” and choose one of the proposed actions:
- Confirm a work order,
- Put a work order on hold,
- Reschedule a work order,
- Move a work order in the basket,
- Unplan a work order,
- Generate a report,
- Notify the customer.
☝️ Good to know: You can assign a work order to another agent by simply dragging and dropping.