Would you like to remove a recurring job from your schedule? In AntsRoute, you can archive or permanently delete an entire recurring job or only some of its occurrences.
Depending on where you perform the action, you can choose the date from which jobs should be removed or select the specific occurrences concerned.
Archive or delete a recurring job from a specific date
From the “Recurring deliveries” tab, you can choose the date from which jobs associated with a recurrence should be removed. Jobs scheduled before this date are kept.
To archive or delete a recurring job:
- Go to the “Customers” module from the main menu.
- In the search bar, enter the first three letters of the customer's name.
- Find the relevant customer, then click “…” > “Customer sheet”.
- Click the “Recurring deliveries” tab.
- Find the recurring job concerned, then click “…” > “Manage recurrence” > “Delete”.
- In the window that opens, use the “From” field to select the date from which you want to remove the recurring jobs.
- In the “Type of action” section, choose:
- “Archive” to archive the jobs concerned. They remain visible with the “Deleted” status in the customer details and the job list;
- “Permanently delete” to permanently delete them.
- Click “Confirm”.
💡 Good to know: Jobs scheduled before the selected date are kept.
💡 Good to know: By default, the suggested date corresponds to the next occurrence of the recurring job.
Archive or delete one or more occurrences
From the “Forthcoming deliveries” tab, you can choose exactly which occurrences of the recurring job are concerned by the action.
To archive or delete one or more occurrences:
- Go to the “Customers” module from the main menu.
- In the search bar, enter the first three letters of the customer's name.
- Find the relevant customer, then click “…” > “Customer sheet”.
- Click the “Forthcoming jobs” tab.
- Find the relevant occurrence, then click “…” > “Manage this delivery” > “Delete”.
- In the “Deliveries affected” section, choose one of the following options:
- “Delete only this delivery” to remove only the selected occurrence;
- “Delete this delivery and all the following linked” to remove the selected occurrence and all subsequent occurrences of the same recurring job;
- “Delete all deliveries linked to this recurrence” to remove all occurrences associated with the recurring job.
- In the “Type of action” section, select “Archive” or “Permanently delete”.
- Click “Confirm”.
If you encounter any difficulties, feel free to contact our support team via the chat available in AntsRoute or by email. 😊