Marie Henrion
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Articles
Recent activity by Marie Henrion-
View the route margins
If you use the features that allow you to calculate the price of deliveries and the cost of routes, you can view a margin indicator for each route.The margin corresponds to the difference between t...
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Merge customer records
If multiple records have been created for the same customer, you can merge them to keep your customer database clean and centralized.Once the merge is completed, interventions and conversation hist...
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Customize links sent in notifications
IntroductionLinks sent in your notifications can be customized to reflect your brand and improve the customer experience.You can customize: the logo the colors the displayed information 👉 This cust...
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How to change a driver’s password to log in to the mobile app
In order to view their daily route using the AntsRoute mobile app, each field worker or driver must log in with their personal credentials set up on the platform. 🔐 Forgot the password or need to m...
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Customise the display of data in your tables
In AntsRoute, tables allow you to quickly view information related to your customers or jobs. Depending on your needs, you can customise how data is displayed to highlight the most useful informati...
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How to create absence types
The AntsRoute platform allows you to create custom absence types to better organize your field agents’ schedules.Each absence type can be defined with a name and a color, making it easier to identi...
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Define a rule for calculating the price of work orders to know the turnover
AntsRoute offers a function that automatically calculates the price of work orders or deliveries based on a base price and conditions linked to custom fields. Thanks to this function, you can find ...
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Filter data in tables
You can use filters to display only the jobs or deliveries you want to see in a table.For example, you can filter data by driver, status, or date to quickly find specific information.Filters allow ...
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Configure a job report or delivery note
IntroductionReports allow you to formalize completed jobs and share a document with your customers.They can be used as: a job report a delivery note proof of service 👉 You can send them automatical...
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Delete customers
You can delete one or several customers from the Customers module.This action helps you keep your customer database up to date when some customers are no longer active.⚠️ Deleting a customer is per...