Sync the schedule with an external calendar (Outlook/Google Calendar/iOS)

AntsRoute enables to export the schedule as a URL to integrate it into a third-party tool such as Microsoft Outlook, iOS Calendar, Google Calendar, etc. To synchronise the schedule, just follow the steps below:

• Retrieve the URL of the AntsRoute agenda
• Sync with Microsoft Outlook
• Sync with Google Calendar
• Sync with Mac Calendar
• Sync with iOS Calendar
• Delete access to agenda

Retrieve the URL of the AntsRoute agenda

1. Go to the “Resources” module.
2. Click on the “Field workers” tab.
3. Click on “…” and “Export agenda” for one agent.

   

4. Click on the “Copy link” button.
   

   

💡 You can paste the link into a document, as you will need to enter it in the next step.

☝️ Good to know: The synchronization of the schedule can be done only in one direction. For example, the sync with Google Calendar allows you to display the field service operations planned from AntsRoute in Google Calendar, but not the other way around. Furthermore, once the routes have been completed, the operations disappear from the calendar.

Microsoft Outlook

After having retrieved the URL from app.antsroute.com, just go to Microsoft Outlook and follow these steps:

1. Click on the “Home” tab.
2. Click on the icon at the bottom left of the interface.
3. Click on “Open calendar”.
4. Click on “From internet”.

   

5. Paste the URL retrieved from AntsRoute.

   

Once the sync is achieved, the AntsRoute orders are displayed in your calendar.

💡 The sync of the Outlook Calendar can be done manually. To update the planning, just go to Send/Receive > Update Folder.

Google Calendar

After having retrieved the URL from app.antsroute.com, just go to Google Calendar and follow these steps:

1. Open the “Google Apps” menu by clicking on the icon  located in the top right-hand corner.
2. Click on “Calendar”.

   

3. Open the “Other calendars” menu by clicking on the icon located in the bottom left corner.
4. Click on “From URL”.

   

5. Paste the URL retrieved on AntsRoute.
6. Click on the “Add calendar” button.

   

Mac Calendar

After having retrieved the URL from app.antsroute.com, just go to Mac Calendar and follow these steps:

1. Click on “File”.
2. Click on “New Calendar Subscription”.

   

3. Paste the URL retrieved on AntsRoute.
4. Click on the “Subscribe” button.

   

5. Determine the name of this calendar.
6. Click on the “OK” button.

   

iOS Calendar

After having retrieved the URL from app.antsroute.com, just take your iPhone and follow these steps:

1. Open the “Settings”.
2. Go to “Calendar”.
3. Go to “Accounts & Passwords”.
4. Go to “Add account”.
5. Select “Other”.
6. Choose “Add Subscribed Calendar”.
7. Paste the URL retrieved from AntsRoute.
8. Click on the “Next” button.
9. Click on the “Save” button.

💡 The schedule sync is not in real time and depends on the frequency determined by the different applications. Therefore, we have no control over this synchronization frequency. When you change the schedules from AntsRoute, the sync may vary depending on the calendar application used. For example, IOS Calendar synchronization is automated. Google Calendar sync is automated at an undetermined time of the day. On the contrary, Microsoft Outlook synchronization is manual.

Delete access to the agenda

Field workers no longer work in the company, and you want to remove their access to AntsRoute agenda? To remove a worker’s access to an agenda, it is necessary to generate a new link. Modifying the worker’s email address from AntsRoute is not sufficient, as the URL initially generated is not only linked to this address.

1. Go to the “Resources” module.
2. Click on the “Field workers” tab.
3. Click on “…” and “Export agenda” for the required field worker.

   

4. Click on “Generate new link”.