Marie Henrion
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Articles
Recent activity by Marie Henrion-
Prioritising the planning of work orders
If you are using the types of service, you can define priorities for the planning of work orders, i.e. ensure that our algorithm gives priority to the planning of certain tasks over others. 💡 This ...
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Plan a work order to a temporary address
If your regular customer is not at home, you can schedule a service or delivery to a temporary address (e.g. their workplace, holiday address, etc.). 💡 This function is only available from the PRO ...
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Access the history of work orders
From the analysis module, you can access the history of work orders. To do this, follow these steps: Go to the “Analyse” module. Click on the “Work order report” tab. Select a period in the calend...
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Plan remote work orders
AntsRoute allows you to plan remote work orders, i.e. without visiting your customers' homes (remote monitoring, remote visits, remote administration, remote consultations, etc.). 💡 This function i...
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How to delete a license?
Do you want to reduce the number of licenses (vehicles) linked to your AntsRoute subscription? Here's the procedure to follow to remove one or more licenses. ⚠️ Important: Jobs assigned to or compl...
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How to add an additional license?
Need to add one or more vehicles to your account? Here’s how to increase the number of licenses on your AntsRoute subscription. 💡Good to know: Additional licenses are billed pro rata for the remain...
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Viewing the route actually taken by a driver
If driver geolocation is enabled, AntsRoute allows you to view on a map the actual route taken by a driver, compared with the route that was originally planned. How to access a driver’s actual rout...
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Enable voice notifications on the mobile app
Voice notifications allow your field agents to be immediately informed of changes to their route, even if they are not looking at their screen.When a delivery is added, canceled, or completed, the ...
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Edit the password of an agent from the mobile application
If necessary, your agents can change their password directly from the mobile application settings. To do this, the agent must follow these steps from the mobile application: At the top left, tap M...
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Accessing Statistics on Working Time
The analysis module of the AntsRoute interface gives you access to working time indicators. To access these metrics, follow these simple steps: Go to the “Analyze” module. Click on the “Statistics...