Marie Henrion
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Recent activity by Marie Henrion-
Define allowed scheduling days for your customers
IntroductionWhen you send a scheduling or rescheduling link to your customers, you can limit the dates on which they can schedule an appointment.This feature allows you to stay in control of your s...
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Add an unrecognized package during barcode scanning on the mobile app
AntsRoute offers a complete feature for managing packages to be delivered — from adding parcels to a delivery, to validating them by scanning barcodes, and accessing the history of delivered packag...
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Selecting multiple service types during planning
Service types in AntsRoute allow you to define common settings for your deliveries or service visits, such as duration, required skills, delivery location, or time slots.When planning a delivery or...
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🔔 Notifications for users
To monitor your drivers’ activity and your organisation in real time, you can enable user notifications.They allow you to be automatically informed of important actions carried out by your teams, a...
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Delete a route
You may sometimes need to delete a route. AntsRoute allows you to do this easily, while giving you the option to keep or remove the associated jobs.Here’s how to proceed.Steps to delete a route:Go ...
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Activity feed (exchanges): manage a customer’s interactions
To make it easier to share information between members of your team, AntsRoute provides an activity feed (exchanges) on each customer record.This feed allows you to centralise all comments, calls, ...
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How can you find the cost of routes?
AntsRoute allows you to calculate the cost of your routes by taking into account two main elements: the hourly cost of your field workers the vehicle operating cost This feature helps you monitor...
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Edit a field worker’s email address to log in to the mobile app
To allow a field worker or driver to access their route from the AntsRoute mobile app, they must log in using the credentials assigned to them in the AntsRoute platform, including an email address....
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Checking availability by selecting up to 24 time slots (service type)
IntroductionWhen scheduling a delivery or an intervention in AntsRoute, you can propose time slots to your customers or your team.By default, the tool allows you to display availability for a maxim...
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Access the history of delivered packages
AntsRoute offers a complete feature for managing packages to be delivered — from adding parcels to a delivery, to validating them by scanning barcodes, and accessing the history of delivered packag...