From the AntsRoute mobile app, your field agents can view their schedule for the upcoming days. They can see their scheduled routes as well as any absences.
To give them access to this information, you first need to enable the display of the schedule from the AntsRoute settings.
Enable the display of the schedule and absences
From the AntsRoute web interface:
- Go to the “Settings” module.
- Click the “Mobile application” tab in the sidebar.
- Enable the “Show upcoming days schedule” option.
- Click “Save”.
View your schedule from the mobile app
From the AntsRoute mobile app:
- Open the menu.
- Tap “Planning”.
- Tap the date selector above the map.
- Select the date you want to view.
The schedule for the selected date is displayed.
☝️ Good to know: For each stop on a route, the agent can view the details of the job and the customer information. Depending on the information available, they can also perform certain actions, such as calling the customer or sending them an email.
View an absence in the schedule
The agent’s absences are displayed directly in their schedule in the mobile app.
Each absence is displayed as a card. The color of the card matches the color of the absence type defined in the AntsRoute web interface. This makes it easy for the agent to identify the type of absence.
Depending on the schedule for the day, there are two possible situations:
- No route is scheduled: only the absence is displayed in the schedule.
- A route is scheduled on the same day: the absence appears in the list alongside the route stops.
☝️ Good to know: The color displayed in the mobile app depends on the absence type configured in the AntsRoute web interface.
Need help?
If you have any difficulties using this feature or have any questions, our support team is here to help.
You can contact AntsRoute via the chat available in the software or at the following email address:
📧 contact@antsroute.com