Marie Henrion
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Recent activity by Marie Henrion-
Validate a work order in a past route
If some work orders have not been validated by your field workers from the mobile application, you can validate them in these past routes from the web interface. To do this, follow these steps: 💡 F...
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View the history of one driver's work orders
You can view the history of work orders carried out by one particular driver or field worker. To do this, follow these steps: Go to the “Analyse” module. Click on the “Work order report” tab. Sele...
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View the history of work orders for a customer
You can view the history of work orders carried out for a particular customer. To do this, follow these steps: Go to the “Analyse” module. Click on the “Customer report” tab. Enter the name of a c...
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Accessing Statistics on Routes
The analysis module in the AntsRoute interface gives you access to indicators about the routes. 📊 To view these statistics, just follow the steps below: Go to the “Analyse” module. Click on the “S...
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Add a job to a route that is already in progress
AntsRoute allows you to add a last-minute job to a field agent’s route that is already in progress.This feature is particularly useful for handling urgent or unexpected requests.From the AntsRoute ...
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Cancel a job from a non-started route
If a job no longer needs to be carried out, you can cancel it as long as the route has not started yet.From the AntsRoute interface, two options are available: Unschedule the job: to reschedule it...
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Cancel a job in an ongoing route
From the AntsRoute interface, you can cancel a job that has already been scheduled in an ongoing route. This action updates the route in real time and immediately informs the field agent.Follow the...
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Configure how delivery delay is calculated
You can customise how the delay (or early arrival time) of a delivery is calculated.This information is displayed in the “List of deliveries” tab of the “Monitor” module.You can choose the referenc...
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Track the progress of field teams
From the AntsRoute web interface, you can track the progress of your technicians’ or drivers’ routes in real time.Using the AntsRoute mobile application, your teams can validate each job, add proof...
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Import existing routes to re-optimize them
Have you already built routes and would like to re-optimize them or schedule them for another date?You can import them directly into the platform in just a few steps. Step 1: Enable the route impor...