Marie Henrion
- Total activity 699
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 0
- Subscriptions 467
Articles
Recent activity by Marie Henrion-
Edit a single job
You can make changes to jobs already scheduled in AntsRoute. To do so, follow the steps below. Edit a job from the routes tab: Open the “Organize” module. Go to the “Routes” tab. Select a date in t...
-
Assign a job to another agent
You may sometimes need to reassign a job to another agent due to absence, workload imbalance, or a change in priority.With AntsRoute, you can easily move a job from one route to another using drag ...
-
Define a customer’s opening hours
Opening hours allow AntsRoute to schedule jobs while taking your customers’ availability into account.You can:define default opening hours;add specific opening hours for certain periods;delete exis...
-
Adding custom fields to customers
IntroductionCustom fields linked to customers allow you to store permanent information related to a customer.This information is visible to planners and drivers during delivery.☝️ To learn more abo...
-
Allow customers to confirm, reschedule, or book an appointment via a link
IntroductionInteractive notifications allow your customers to take action directly from the message they receive.Thanks to an embedded link, they can: confirm an appointment reschedule it or book a...
-
Manage delivered item quantities
You can allow your drivers to indicate the actual quantity delivered when validating an item.If you use pick-up & delivery mode, you can also track loaded quantities.☝️ To learn more about managing...
-
Edit or delete packages from a delivery
AntsRoute offers a complete feature for managing packages to be delivered — from adding parcels to a delivery, to validating them by scanning barcodes, and accessing the history of delivered packag...
-
Vehicle assignment schedule
The 'Vehicle Assignment Schedule' feature allows you to temporarily assign a vehicle to another agent for a specific date or period. This is particularly useful when multiple agents share the same ...
-
Set a maximum distance allowed for adding a job
When you add a job to a route, it can increase the number of kilometres travelled by the technician or delivery driver.To prevent certain routes from becoming too long or too costly, AntsRoute allo...
-
Configure the data retention period
Your customers’ personal data cannot be stored indefinitely. To help you follow data protection best practices, AntsRoute allows you to define how long data related to your routes and deliveries is...